Privacy Policy

Last updated: 16 August 2023

This Privacy Policy explains what information we collect about you and the processing of personal data we carry out when you visit our website and/or use any of our services. At Makedonijaturist AD Skopje we collect only those personal data that are necessary to carry out our business in accordance with the law, while providing you with the best experiences and services.

01

Who is the controller of personal data collections and how can you contact us?

The controller of personal data is Makedonijaturist AD Skopje, with registered address at ul. Filip Vtori Makedonski br.5, 1000 Skopje, Republic of North Macedonia.

Email: maktur@makedonijaturist.com.mk

Website: www.makedonijaturist.com.mk

Phone: +389 2 3292 731

02

Personal data we collect

When you use the services of Makedonijaturist AD hotels, upon concluding hotel service agreements, we process personal data (first name, last name, date of birth, type and number of identity document, residential address, email and phone number) required for our obligations under the Law on Hospitality Activity.

Upon your registration and stay at Makedonijaturist AD hotels that have a cooperation agreement with IHG (Holiday Inn) and/or Best Western (Hotel Belvi), your personal data are also processed by those companies in accordance with their privacy policies.

https://www.ihg.com/content/us/en/customer-care/privacy-policy

https://www.bestwestern.com/en_US/about/privacy-policy.html

03

Cookies

Our website uses cookies for analytical purposes via Google Analytics. Your browser can block or delete cookies through the browser settings.

04

Retention period

We retain your personal data only for as long as necessary to fulfil the purposes for which they were collected. After the retention period expires, personal data are securely deleted.

05

Data security

We take all necessary technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.

06

Your rights

Under the Law on Personal Data Protection, you have the right to:

  • Access your personal data
  • Request correction of incomplete or inaccurate personal data
  • Request deletion of your personal data
  • Object to the processing of your personal data
  • Request restriction of personal data processing

To exercise your rights, you may contact our Data Protection Officer at dpo@act.com.mk

07

Amendments

Makedonijaturist AD reserves the right to periodically update this Privacy Policy. In the event of material changes, we will inform you through our website.